Tuesday Shuttle FAQ

The Tuesday Shuttle will collect data about transportation barriers for northern Botetourt residents. This data will be shared with Botetourt County. The Tuesday Shuttle will provide transportation for northern Botetourt residents on Tuesdays from November 16 through December 14, 2021. Residents can schedule a ride by calling 1-800-964-5707.

The Tuesday Shuttle is a partnership between the Eagle Rock Ruritans and the Roanoke Valley-Alleghany Regional Commission and is operated by RADAR. It is funded by the National Center for Mobility Management through the Community Mobility Design Challenge which supports communities in seeking innovative ways to address the personal well-being of community members that face transportation barriers to recreation and physical activities, healthy food, personal safety, economic opportunity, or community and peer support opportunities. 

Frequently Asked Questions

What is the Tuesday Shuttle?
The Tuesday Shuttle will collect data about transportation barriers for northern Botetourt residents. This data will be shared with Botetourt County. The Tuesday Shuttle will provide transportation for northern Botetourt residents on Tuesdays from November 16 through December 14, 2021. Residents can schedule a ride by calling 1-800-964-5707.

Who is eligible to ride the Tuesday Shuttle?
To ride the Tuesday Shuttle, you must be a resident of Botetourt County AND live in one of these zip codes:
Eagle Rock: 24085
Buchanan: 24066
Clifton Forge: 24422 (Botetourt County residents only)
Natural Bridge: 24579 (Botetourt County residents only)

While the purpose of the Tuesday Shuttle is to collect data about transportation barriers for senior citizens and people with disabilities, you do not have to be a senior citizen or have a disability to use the Tuesday Shuttle.

How much does the Tuesday Shuttle cost?
The Tuesday Shuttle is free.

Where will the Tuesday Shuttle pick me up?
The Tuesday Shuttle can pick you up at your home in northern Botetourt. 

Where will the Tuesday Shuttle take me?
The Tuesday Shuttle can take you to destinations in Botetourt County, Alleghany County including Clifton Forge, Covington, Craig County, Roanoke County, the City of Roanoke, and Salem.

Is it a round trip or one-way?
Most rides will be round trip, but if you don’t need a ride home, tell the scheduler when you schedule your ride.

How do I schedule a ride?
Call 1-800-964-5707 between 6 am and 9 pm Monday through Saturday. This is the number for RADAR Transit which operates the Tuesday Shuttle.

How far in advance do I need to schedule my ride?
Please call at least the day before your ride. To ensure that you will have a ride, call earlier. 

What days and hours can I get a ride?
The only restriction is whether RADAR has drivers and vehicles available. Call 1-800-964-5707 to determine if your trip can be accommodated.

What about COVID? Is it safe to ride the Tuesday Shuttle?
RADAR drivers wear masks and passengers are required to wear masks.

How many people will be on the Tuesday Shuttle with me?
Because of scheduling logistics, you may be the only passenger on your trip. Maximum shuttle capacity is typically 4 passengers (including caretakers).

What dates will the Tuesday Shuttle run?
November 16, November 23, November 30, December 7, and December 14, 2021.

Will the Tuesday Shuttle continue after 2021?
No. It will run only November 16 through December 14, 2021.

What is the purpose of the Tuesday Shuttle?
The Tuesday Shuttle is a partnership between the Eagle Rock Ruritans and the Roanoke Valley-Alleghany Regional Commission and is operated by RADAR. It is funded by the National Center for Mobility Management through the Community Mobility Design Challenge which supports communities in seeking innovative ways to address the personal well-being of community members that face transportation barriers to recreation and physical activities, healthy food, personal safety, economic opportunity, or community and peer support opportunities. Data about transportation patterns and needs collected from the Tuesday Shuttle will be shared with Botetourt County.

Is this the same thing as the Botetourt Van Service?
No. The Botetourt Van Service is operated by Botetourt County. The Tuesday Shuttle is a temporary service developed by the Eagle Rock Ruritans and the Roanoke Valley-Alleghany Regional Commission and operated by RADAR that will gather information about transportation barriers for people in northern Botetourt.